Website terms and conditions of use
By accessing the Payflex website or mobile app, you agree to be bound by these terms of service and all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our service. The materials on this website are protected by applicable copyright and trademark law.
Disclaimer
Payflex does not warrant or make any representation concerning the accuracy, likely results or reliability of the use of the services on its website or mobile app.
Accuracy of materials
The materials appearing on Payflex's website or mobile app could include technical, typographical or photographic errors. Payflex does not warrant that any of the materials on its website are accurate, complete or current. Payflex may change the materials on its website at any time without notice, but does not commit to updating them.
Verification
You may not use the Payflex service with an unverified account. Every account must complete BVN verification.
- To make sure you are matched correctly, you may not exceed three incorrect verification attempts.
- Payflex reserves the right to close any account that provides incorrect information, including accounts it considers suspicious.
Restriction
Your access to our services may be restricted if your account is suspected of, among other things:
- any fraudulent activity;
- mentioning or advertising other platforms on any of our open or closed channels.
Customers may contact support with strong evidence to regain access to an account, subject to our security requirements.
User type
On registration, users may provide information that allows Payflex to assign an account type, which may be a User or an Agent (reseller). Payflex may require further information from agents, including address, city of residence and registration funds.
Transaction status
- Transaction status may be affected by technical issues at service providers or by unconfirmed actions.
- Your transaction may fail in any of the following states: pending, unconfirmed or declined.
- Affected users should contact support immediately, or wait if the transaction shows as completed.
Company's liability
We are not liable for any negligent or reckless act by a customer or agent who discloses their details to a third party, knowingly or otherwise, which leads to a loss while using our services.
Account status
If your account is suspended for violating any of these terms and conditions, your wallet balance will be forfeited.
Prices and fees
- Payflex reserves the right to change the price of any service at any time without prior notice.
- Prices of products and services may vary from time to time.
Modifications
Payflex may revise these terms of service for its website or app at any time without notice. By using this website you agree to be bound by the current version of these terms.
Governing law
These terms are governed by and construed in accordance with the laws of Osun State, Nigeria, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.